Address
Gedung Grand Slipi Tower, Jl. Letjend S. Parman Kav. 22-24, Jakarta Barat, 11480
Services
IT Service Management & Operations
Optimizing IT services for reliability, scalability, and performance.
Pengelolaan layanan IT secara end-to-end
Layanan yang berfokus pada pengelolaan operasional IT perusahaan berjalan stabil, efisien, dan sesuai kebutuhan bisnis.
ITSM Implementation (ITIL/ISO 20000)
- Service Desk Design & Optimization
- Incident, Problem, Change Management
- SLA/OLA & KPI Framework
Configuration - Management Database (CMDB)
- IT Asset Lifecycle Management
Network Infrastructure Monitoring & Management
- Server Administration & Maintenance (Windows/Linux)
- Patch Management & Configuration Control